Care Managers: Heroes Behind The Scenes
You are likely familiar with what nurses do for people in hospitals and other care settings. But have you ever heard of a Care Manager?
Instead of caring for patients directly, Care Managers collaborate with clients and their care team to help them manage their care more generally.
This includes helping clients access and receive the treatment and community services they want/need to meet their lifestyle and health goals.
The Care Manager is a liaison between health care professionals, providers, family members, and caregivers.
Care Managers: What Do They Do?
Assess Client Needs
Create Treatment Plans
Identify Care Partners
Educate the Patient and Family Regarding a Wide Variety of Health-Related Matters
Keep Track of Health Outcomes
Suggest Possible Treatment Changes and Referrals
Care Management at True Care
Managing the needs and resources of a loved one is a huge job.
Enlisting the support of a Care Manager means getting the person receiving care everything that they need and anticipating what they might need in the future.
At True Care, Care Managers collaborate with the entire care team and the client, working to make sure that the client’s needs and wants are being honored every step of the way.
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“Front desk is really helpful and they take their time to listen to your problem, they have empathy for the aides. I love to work with the agency”
“My experience is great with them. They take care of me and are very attentive to my needs.”
“I am very satisfied with true care. My home attendant is very helpful and patient. She has basically become like family.”
“I love this home care. My grandma has been with this agency for the past 7 years and she never had a problem/ bad experience. They always prompt on substitutes if needed or any updates that are happening at the agency. I myself called them a couple of times to clear out a few questions for my grandma and the front desk ladies were so friendly and helpful! Very satisfied!”
True Care really does care about their clients. It’s taken a little while to get to the aid that I currently have but she’s irreplaceable and hard working. Everyone I’ve had the pleasure of speaking to is professional and kind. I’m very thankful that we found this agency because there are a lot of Home Care agencies out there but very few that really care, consider their clients and ultimately want what’s best for them.