True Care
Care Management

When you’re navigating the healthcare system for yourself or a loved one, having experts in your corner can make all the difference in the world. That’s where a Care Manager can help.


Why Care Management?

Without the help of a Care Manager, these responsibilities often fall on a family member who has limited experience and medical knowledge, which can make navigating the healthcare system overwhelming and confusing.

Sometimes, when a family member is managing this type of care, opportunities to improve care can be missed due to lack of access or knowledge.

This is where Care Managers can fill in the gaps and leverage their expertise to help improve health outcomes. 

Who Do Care Managers Work With?

Care Managers work with clients who are:

Advanced in age

Recovering from serious injuries, and/or

Dealing with chronic conditions


Care Managers: Heroes Behind The Scenes

You are likely familiar with what nurses do for people in hospitals and other care settings. But have you ever heard of a Care Manager?

Instead of caring for patients directly, Care Managers collaborate with clients and their care team to help them manage their care more generally.

This includes helping clients access and receive the treatment and community services they want/need to meet their lifestyle and health goals.

The Care Manager is a liaison between health care professionals, providers, family members, and caregivers.


Care Managers: What Do They Do?

Assess Client Needs

Create Treatment Plans

Identify Care Partners

Schedule Appointments

Educate the Patient and Family Regarding a Wide Variety of Health-Related Matters

Keep Track of Health Outcomes

Suggest Possible Treatment Changes and Referrals

Care Management at True Care

Managing the needs and resources of a loved one is a huge job.   

Enlisting the support of a Care Manager means getting the person receiving care everything that they need and anticipating what they might need in the future.

At True Care, Care Managers collaborate with the entire care team and the client, working to make sure that the client’s needs and wants are being honored every step of the way.


Ready To Start Your Care Management Services?

Book Your Free Consultation

Please fill out the following form to request a free consultation with our team. We look forward to discussing your needs and finding the best combination of services for you.


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    Client Testimonials

    “Front desk is really helpful and they take their time to listen to your problem, they have empathy for the aides. I love to work with the agency”

    Lola A.

    “My experience is great with them. They take care of me and are very attentive to my needs.”

    Viola A

    “I am very satisfied with true care. My home attendant is very helpful and patient. She has basically become like family.”

    Katherine A

    “I love this home care. My grandma has been with this agency for the past 7 years and she never had a problem/ bad experience. They always prompt on substitutes if needed or any updates that are happening at the agency. I myself called them a couple of times to clear out a few questions for my grandma and the front desk ladies were so friendly and helpful! Very satisfied!”

    V. S.

    True Care really does care about their clients. It’s taken a little while to get to the aid that I currently have but she’s irreplaceable and hard working. Everyone I’ve had the pleasure of speaking to is professional and kind. I’m very thankful that we found this agency because there are a lot of Home Care agencies out there but very few that really care, consider their clients and ultimately want what’s best for them.

    Julia D

    Frequently Asked Questions

    Is care management covered by my insurance?

    No, this is a supplemental service that is available through private pay only.

    What does a care manager do?

    Arrange referrals and community resources and services. Assist with medical supplies and equipment, make appointments and accompany the patient if needed.

    Why is care management important?

    Often, the patient or their family member is not aware of all of the resources and services available, the care manager can help facilitate and anticipate needs.

    Ready To Start Receiving Care Management From True Care?