About True Care

At True Care, we know that maintaining independence and receiving top-quality care are of the utmost importance to our clients.

That's why we provide the highest level of comprehensive home care services across the five boroughs and Westchester, delivered by healthcare professionals who treat our clients like family and provide care with integrity and dignity.


True Care Legacy

We founded True Care in 2009, believing everyone deserves access to exceptional care delivered with courtesy and kindness. We created a home care agency that would provide personalized care to individuals and families seeking support managing their health and well-being at home. Our clients receive the same level of care a family member would provide.

Our clients deserve to receive care that meets their unique needs. We work closely with individuals and their families to develop care plans tailored to their strengths, limitations, and goals. We guarantee appropriate care from professional Caregivers that meets every client’s social, cultural, and emotional needs. We strive to make sure our clients feel seen and heard.


Our Philosophy

Our caregivers improve the quality of life of our clients, supporting their independence and giving their families peace of mind.

We believe that family members can and often do play an instrumental role in caring for their loved ones. We offer the option to designate and reimburse the caregiver of your choice through the New York State Consumer Directed Personal Assistance Program (CDPAP). This allows our clients to keep care in the family while still receiving the professional home health care support they need.


True Care Values

At True Care, we place tremendous value on our team of Nurses and Caregivers. Our caregiving and nursing staff provide our clients with the highest level of care daily. We offer flexible scheduling options that allow our Caregivers to create the careers of their dreams while still providing the best-in-class care that our clients deserve.

Thank you for considering True Care for your home care needs. We are committed to ensuring every client receives care with dignity and with a caregiver who supports their individual needs. We look forward to getting to know you and caring for you.


Service Lines

Our three main service lines are:

  • Home Care
    Caregivers (also known as Home Health Aides or HHAs)
  • Private Nurse Services
    Registered Nurses and Licensed Practical Nurses
  • CDPAP (Consumer-Directed Home Care)
    Choose a loved one or trusted friend to be paid to be your caregiver.

Mission, Vision, and Values



To deliver the highest quality of home care by trained and specialized professionals. Serving diverse and multicultural communities and their quality of life is our priority. We provide care that feels like family.



To ensure every client receives dignity-filled care in the comfort of their home, with a caregiver supporting their needs.



We act with compassion and integrity.

We are respectful and inclusive.

We are accountable for our actions.

We strive for innovation and servant leadership.

Client Testimonials

“Front desk is really helpful and they take their time to listen to your problem, they have empathy for the aides. I love to work with the agency”

Lola A.

“My experience is great with them. They take care of me and are very attentive to my needs.”

Viola A

“I am very satisfied with true care. My home attendant is very helpful and patient. She has basically become like family.”

Katherine A

“I love this home care. My grandma has been with this agency for the past 7 years and she never had a problem/ bad experience. They always prompt on substitutes if needed or any updates that are happening at the agency. ”

V. S.

True Care really does care about their clients. It’s taken a little while to get to the aid that I currently have but she’s irreplaceable and hard working. Everyone I’ve had the pleasure of speaking to is professional and kind. I’m very thankful that we found this agency because there are a lot of Home Care agencies out there but very few that really care, consider their clients and ultimately want what’s best for them.

Julia D

Frequently Asked Questions

What are your Office hours?

117 Church Ave, Brooklyn, NY 11218
Open 8 AM—5 PM Mon—Fri
9 AM—5 PM Sat—Sun

What are your Direct Lines?

  • Private Client: 212-586-7775
  • CDPAP: 929-425-8880
  • True Care Solutions: 646-517-0204
  • Admissions: 718-819-6155
  • Intake: 646-668-5897

What are your Fax Numbers?

  • HR: 347-573-9062
  • Timesheets: 347-694-5245
  • Private Client: 718-504-3749
  • CDPAP: 718-504-3749
  • True Care Solutions: 718-228-4033
  • Intake: 718-732-2731

What if I don't have Medicaid? Am I still eligible for services?

Don’t worry—you’re likely eligible even if you don’t think you are. We can assist you throughout the enrollment process. Our dedicated Medicaid enrollment consultants are experts in their field and will handle the whole process for you.

I only have Medicare. Which services do I qualify for?

You may qualify for short-term Home Health Aide (HHA) Services if you also qualify for certain skilled services, such as Operational Therapy, Physical Therapy, Registered Nurse visits, etc. Contact us to find out more.

We work with the following Certified Home Health Agencies:

  • Alpine
  • Amber Court at Home CHHA
  • Americare
  • Centerlight CHHA
  • Constellation Home Care
  • Dominican Sisters Family Health Service, Inc.
  • Empire State Home Care Services- NON-MEDICAID
  • Excellent Home Care Services
  • Extended Home Care
  • Girling Health Care Of New York
  • Jewish Community Council of GCI
  • Personal Touch
  • Prime Home Health Services
  • Rebekah Certified Home Health Agency