About Us

We provide Medicaid, Medicare, and Private home care services such as Certified Caregivers (Home Health Aides), In-Home Nursing, and Companionship Care (Consumer Directed Personal Assistance Program (CDPAP)). Our goal is to help our clients achieve optimal health and wellbeing in the comfort of their home.


Who We Are

We offer comprehensive home care services to support the medical, personal, and social needs of our clients. Our experienced and dedicated team of professionals provide personalized services tailored to meet individuals’ needs.


Our Mission

We aim to deliver the highest quality home care, delivered by trained professionals. Serving diverse and multicultural communities, our clients’ quality of life is our priority. We provide care that evokes the warmth of family.


Our Pledge

To ensure that every client receives care with dignity from the comfort of their own home, with a caregiving team that supports their unique needs.


Experience Our Services

Home Care Services

Home Care Services

True Care is a licensed home care agency. We offer various services, including Certified Caregivers (Home Health Aides (HHAs)), Nurse services, and other services like infusion therapy and hospice. We help people stay in their homes and communities as they age, recover from illness or injury, and/or manage chronic conditions.

Home care can be an important option for those who want to age in place or who are recovering from an illness or injury. It allows you to remain at home while receiving the care you need.

Home care can include anything from home visits by caregivers to help with personal safety and hygiene, or medical supervision for equipment such as oxygen tanks and wheelchair ramps.

Nursing Services

Nursing Services

Our exceptional team of Nurses offers comprehensive in-home nursing options for people with various medical needs.

In-home nursing care may be for clients who require more one-on-one, continuous care than can be provided by a Home Health Aide. True Care’s nursing team provides comprehensive nursing care and is skilled in operating medical equipment and technologies in a home setting.

Our nurses are superbly competent in their field and chosen for their exemplary bedside manner and warm demeanor. Rest assured that you have a true ally on your health journey with a True Care Nurse at your side.

CDPAP Services

CDPAP Services

Our Care for a Loved ONE Program, medically known as CDPAP, allows qualified clients to stay in their own homes and receive care from an individual of their choice, for example, a grandchild or close friend.

The Consumer Directed Personal Assistance Program (CDPAP) is a Medicaid-sponsored home care program that helps people who are elderly, disabled, or ill to live in their own homes for as long as possible. CDPAP participants select a caregiver of their choice, whether a close friend, family member, or other trusted loved one.

CDPAP carers are known as personal assistants and provide personal care, respite care, and homemaker services. The program was created to help people stay in their homes and avoid unnecessary nursing home placements.

Private Client

Private Client

True Care’s Private Client Home Care Services offers a concierge suite of white-glove services that empowers our clients with highly individualized care that meets their unique needs.

Collaborating with the client’s care team, our clinical team develops a tailored Plan of Care designed to address clients’ long-term and short-term goals, preferences, and special requests.

We aim to ensure that our clients and their families can return to doing just that—being family.

We manage the day-to-day tasks of supporting our clients’ health and home care needs so they can enjoy spending time with loved ones less worried.


Our Core Values

We act with

compassion and integrity

Our approach is heart-centered. We put you first.

We are

respectful and inclusive

Our strength lies in our diversity.

We are

accountable for our actions

Taking responsibility for our work is part of who we are.

We strive for

innovation and leadership

Always aiming higher, and working to be better.

Care at Home

Our trained Caregivers provide top-level, personalized care.

Care in the Family

Designate a loved one to oversee your care through CDPAP and keep care in the family.

Care as your Career

Build the caring career of your dreams. Explore our HHA, Nursing, and in-office positions here.

What is Home Care?

“Home care” describes any type of non-medical assistance someone receives in their home. These services include assistance with the Activities of Daily Living (ADLs) for older adults, those with physical disabilities, and/or others who cannot perform these tasks on their own.

Home care enables you to live more independently and make your own choices about how you want to live as you get older or manage ongoing health conditions. Home care provides assistance with daily tasks like bathing and cooking so that you can stay in your home for as long as possible—and it gives a caregiver who cares about your wellbeing the opportunity to provide personalized care right where it matters most: at home.

Who is True Care?

True Care is a licensed Home Care Agency rooted in the love and commitment of family. Since 2009, True Care has been serving the New York Metropolitan area, offering comprehensive home care services to support our clients’ medical, personal, and social needs.

Our team provides personalized services tailored to meet the individual needs of aging, ill, and/or injured people. Our goal is to help our clients achieve optimal health and well-being from the comfort of their own homes.

Home care agencies like True Care play an important role in helping people maintain independence and quality of life as they get older or recover from a major health event. At True Care, we accomplish this by providing personalized care and support to help our clients complete daily tasks. We pride ourselves on providing culturally sensitive, multilingual care that meets our clients where they are.

What Makes True Care Special?

At True Care, we prioritize family and provide care designed to help our patients live freely. Our caregivers are not only chosen for their skill, but also for their desire to make meaningful connections with those they serve, and for their passion for helping clients live as independently as possible. We require more than the standard industry training to ensure that each client receives our signature in-home care experience.

When you’re recovering from illness or injury or dealing with the changes that come with aging, it can be difficult to stay focused on the things that matter most to you. That’s why our team works closely with our clients and their families to develop individual plans of care that support both physical and emotional wellness while also keeping clients’ personal goals in mind.

True Care’s home care enables you to stay at home with your family or wherever you feel the most comfortable. You’ll receive care beside the people that matter most in your life. We want you to feel as safe, at ease, and understood as possible, that’s why our multicultural staff is fluent in English, Spanish, Russian, Mandarin, Cantonese, French, Creole, Vietnamese, Bengali, Arabic, Korean, and more. We choose caregivers who value the importance of cultural wellness as well as physical health in enhancing our client’s overall wellbeing.


Awards & Recognition


Our Blogs

February 14, 2024

Breaking Barriers in Healthcare: The Inspiring Stories of Black American Trailblazers during Black History Month

During Black History Month, it is important to recognize and celebrate the incredible achievements and contributions of Black Americans in various fields. In the healthcare industry, Black Americans have played a crucial role in breaking barriers and paving the way for future generations. True Care Home Care is honored to highlight the inspiring stories of […]

February 7, 2024

10 Heart Healthy Tips

February is Heart Health Month, a time dedicated to raising awareness about cardiovascular health and promoting healthy habits. Taking care of your heart is essential for overall well-being and longevity. Whether you’re young or old, it’s never too early or too late to start prioritizing heart health. In this article, we will provide you with […]

January 24, 2024

The Top 10 Most Common Winter Ailments: What You Need to Know

The Top 10 Most Common Winter Ailments: What You Need to Know During the winter months, many people experience a variety of ailments that are specific to the season. These ailments can range from common colds and flu to more serious conditions like pneumonia and bronchitis. At True Care, your priority is your health so […]

Client Testimonials

“Front desk is really helpful and they take their time to listen to your problem, they have empathy for the aides. I love to work with the agency”

Lola A.

“My experience is great with them. They take care of me and are very attentive to my needs.”

Viola A

“I am very satisfied with true care. My home attendant is very helpful and patient. She has basically become like family.”

Katherine A

“I love this home care. My grandma has been with this agency for the past 7 years and she never had a problem/ bad experience. They always prompt on substitutes if needed or any updates that are happening at the agency. ”

V. S.

True Care really does care about their clients. It’s taken a little while to get to the aid that I currently have but she’s irreplaceable and hard working. Everyone I’ve had the pleasure of speaking to is professional and kind. I’m very thankful that we found this agency because there are a lot of Home Care agencies out there but very few that really care, consider their clients and ultimately want what’s best for them.

Julia D


Frequently Asked Questions

What are your Office hours?

117 Church Ave, Brooklyn, NY 11218
Open 8 AM—5 PM Mon—Fri
9 AM—5 PM Sat—Sun

What are your Direct Lines?

  • Private Client: 212-586-7775
  • CDPAP: 929-425-8880
  • True Care Solutions: 646-517-0204
  • Admissions: 718-819-6155
  • Intake: 646-668-5897

What are your Fax Numbers?

  • HR: 347-573-9062
  • Time sheets: 347-694-5245
  • Private Client: 718-504-3749
  • CDPAP: 718-504-3749
  • True Care Solutions: 718-228-4033
  • Intake: 718-732-2731

What if I don't have Medicaid? Am I still eligible for services?

Don’t worry, you’re likely eligible even if you don’t think you are. We can assist you in the entire enrollment process, our dedicated Medicaid enrollment consultants are experts in their field and will take care of the entire process for you!

I only have Medicare. Which services do I qualify for?

If you have only Medicare, you may qualify for short-term HHA services if you also qualify for certain skilled services, such as OT, PT, RN visits, etc. Contact us to find out more!

We work with the following Certified Home Health Agencies:

  • Alpine
  • Amber Court at Home CHHA
  • Americare
  • Centerlight CHHA
  • Constellation Home Care
  • Dominican Sisters Family Health Service, Inc.
  • Empire State Home Care Services- NON MEDICAID
  • Excellent Home Care Services
  • Extended Home Care
  • Girling Health Care Of New York
  • Jewish Community Council of GCI
  • Personal Touch
  • Prime Home Health Services
  • Rebekah Certified Home Health Agency

Ready to start receiving home care with True Care?