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True Care
Home Care Services

87% of people aged 65 and older want to stay in their homes.
We are the home care services provider of choice for 7,000+ New Yorkers in all 5 NYC boroughs and Westchester County.

“I am very satisfied with True Care. My caregiver is very helpful and patient. She has basically become family."
-Katherine A.

Need care but want to stay home? Home care services help you stay independent. Our caregivers provide companionship and help you with everyday tasks. Home
care has been shown to reduce avoidable trips to the hospital or emergency room.
Home care can even prevent the need for nursing home care.

If home health care was recommended to you or a loved one, you might be
wondering what benefits you can expect. Fortunately, there are plenty.

Services We Offer

Home Care Services

Home Health Aides (HHA)

Hospice and Palliative

Medical Escort

Private Pay Program

TBI / NHTD / Waiver Program

Veteran Care

Affiliated Services

Medicaid Icon - True Care

Medicaid Eligibility Support

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Home Based Medical Care

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Remote Patient Monitering

Medicaid Icon 5 - True Care

Ambulance Service

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Urgent Care

young-caregiver-helping-senior-woman-walking-nurs-2023-02-22-19-30-34-utc
Logo Heart - True Care

What Does Home Care
Mean to Me?

Home care is care for you within your home. It allows you to receive support with daily tasks without having to leave your home or go into a nursing home. In-home care also provides peace of mind to your family knowing that you are being cared for in a safe and familiar environment

Our home care services are covered under Medicare or Medicaid Managed Long-Term Care (MLTC) plans at no cost to you. MLTC can help you if you have a disability or chronic illness and want to remain home. MLTC plans are provided through managed long-term care plans approved by the NYS Department of Health. We can assist you with the Medicaid application process. We also accept private pay.

Home Care Services - Who Is Eligble - Seniors in New York - True Care
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Is Home Care Right for Me?

Home care can be life-changing if you want to stay in your own home and live independently with the proper support. Home care is the right choice if you are a:

  • Senior (65+) wanting to age in your own home
  • Person with a disability or chronic illness.

Care Activities

Our specially trained caregivers can help you with the following:

hc-at-house Housekeeping
hc-at-meal Meal Preparation
hc-at-arrand Groceries and Errands
hc-at-feeding Feeding
hc-at-bathing Bathing
hc-at-grooming Grooming and Toileting
hc-at-laundry Laundry
hc-at-socializ Companionship and Socialization
hc-at-doctor Doctor Appointments
hc-at-transport Transferring
hc-at-transforing Transport
hc-at-temp Temperature and Blood Pressure Checks
hc-at-hoyer Medical Devices
hc-at-turning Turning and Positioning
hc-at-caher Catheter Care
hc-at-skincare Skincare Assistance

Office Support

Home Care Services - Support Assistance for Seniors in New York City - True Care

os-seven-day Office Support 7 days a week

os-office Offices in Brooklyn, Manhattan, Queens, Bronx, Staten Island, and Westchester County

os-multi Support available in 13 languages

os-introducy Introductory call for start of services

os-long Long-term care insurance billing

os-liasie Chance to connect with care partners

os-inperson In-person enrollment support

os-transtion Transition payment options

Enrolling With True Care

1
01

Registration

Sign up with an MLTC insurance plan. We can help you with the application process.

2
02

NYIA Assessment and Determination

Your Intake Representative will assist you with the New York Independence Assessment (NYIA). A NYS Nurse will meet with you to help determine whether you qualify for home care, and the services and hours you need.

3
03

MLTC Application Approval

Your MLTC insurer will authorize your hours. Now you can start receiving services.

4
04

Caregiver Selection

We provide a caregiver who can meet your unique needs.

5
05

True Care Nurse Visit

One of our Registered Nurses (RN) will visit you at home to determine the caregiver’s role and responsibilities. The RN will assess your home care needs, learn about your preferences, and develop the right care plan.

6
06

Wellness Call

In the first week of service, our Quality Assurance team will conduct a wellness call to ensure your needs are met.

7
07

Scheduling Coordinator

Once you are satisfied with your caregiver, you will be assigned a Scheduling Coordinator who will be your point of contact for all your needs and questions.

8
08

Quality of Care

Our Quality Assurance team regularly reviews your case to ensure you have the best care experience.

Our Payment Options

Medicaid insurance

Medicare insurance

Private long-term care insurance

Private pay

Veteran benefits

Book Your Free Consultation

Please fill out the following form to request a free consultation with our team. We look forward to discussing your needs and finding the best combination of services for you.

    Language

    What service are you interested in?

    What is your relationship to the patient?

    Would you like to opt-in for SMS notifications?

    Would you like to receive marketing communications from True Care?

    ClientTestimonials

    “Front desk is really helpful and they take their time to listen to your problem, they have empathy for the aides. I love to work with the agency”

    Lola A.

    “My experience is great with them. They take care of me and are very attentive to my needs.”

    Viola A

    “I am very satisfied with true care. My home attendant is very helpful and patient. She has basically become like family.”

    Katherine A

    “I love this home care. My grandma has been with this agency for the past 7 years and she never had a problem/ bad experience. They always prompt on substitutes if needed or any updates that are happening at the agency. ”

    V. S.

    True Care really does care about their clients. It’s taken a little while to get to the aid that I currently have but she’s irreplaceable and hard working. Everyone I’ve had the pleasure of speaking to is professional and kind. I’m very thankful that we found this agency because there are a lot of Home Care agencies out there but very few that really care, consider their clients and ultimately want what’s best for them.

    Julia D

    Frequently Asked Questions

    When should I get a caregiver for my loved one?

    A caregiver is an option when you see your loved one struggling to perform everyday activities, such as bathing, dressing, preparing meals, going up and down the stairs or doing household tasks.

    What do your caregivers offer?

    Our caregivers undergo extensive home care training. They speak 13 different languages, including English, Spanish, Russian, Mandarin,
    Cantonese, Bengali, French, Haitian Creole, Arabic, and Vietnamese.

    How can a caregiver support me?

    Caregivers provide a companion to help you complete everyday tasks, including bathing, dressing and grooming, light housekeeping, meal preparation, and laundry. In addition to accompanying, you to grocery shopping, family events, and social, caregivers can travel with you to medical appointments.

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    Contact Us Now To Get Started