True Care
Medical Escort Service

At True Care, our Medical Escort services help clients get there and back again with ease.


A medical escort is a non-emergency medical service usually provided for people who need special assistance or accompaniment to and from medical appointments or same-day procedures.

Our Hospital-to-Home™ escorts offer companionship, emotional support, and dependable chaperoning as you get to and from appointments or procedures. We help you go to and from and keep your appointments with peace of mind.

Quite often when a person has a medical procedure scheduled by their doctor, they are required to have an adult present who can escort them home afterwards. When trusted family or friends aren’t able to take assist, your Hospital-to-Home™ escort is there.

On such occasions, contact True Care, and our trained and courteous medical escorts will enter the provider’s office, sign in if requested, wait until your procedure is completed, and when authorized by the doctor, escort you to return home safely.


How Medical Escort Works?

Quite often when a person has a medical procedure scheduled by their doctor, the client is mandated to have an adult present who can escort the client home after the procedure. Most of us will contact a trusted family member or friend to assist us and escort us home safely. During times they are not available, you can also trust a True Care campion to escort you.


We strive to provide our clients ...

... with care that they will want to tell everyone about. We hold our company to the highest regard and make sure that our clients benefit from every interaction with us.

We anticipate your needs with care in all regards. We not only provide you with superb Caregivers, but we also make sure your care is being managed correctly with the help of seasoned Care Managers.

True Care’s Medical escorts provide peace of mind when other loved ones and caregivers can’t be there. We assist with:

Hospital TripsHospital Trips

Physical TherapyPhysical Therapy

Medical TravelMedical Travel

Business TripsBusiness Trips

Doctor's AppointmentDoctor's Appointment

Surgery AccompanimentSurgery Accompaniment


Prescription PickupPrescription Pickup

Book Your Free Consultation

Please fill out the following form to request a free consultation with our team. We look forward to discussing your needs and finding the best combination of services for you.


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    Client Testimonials

    “Front desk is really helpful and they take their time to listen to your problem, they have empathy for the aides. I love to work with the agency”

    Lola A.

    “My experience is great with them. They take care of me and are very attentive to my needs.”

    Viola A

    “I am very satisfied with true care. My home attendant is very helpful and patient. She has basically become like family.”

    Katherine A

    “I love this home care. My grandma has been with this agency for the past 7 years and she never had a problem/ bad experience. They always prompt on substitutes if needed or any updates that are happening at the agency. I myself called them a couple of times to clear out a few questions for my grandma and the front desk ladies were so friendly and helpful! Very satisfied!”

    V. S.

    True Care really does care about their clients. It’s taken a little while to get to the aid that I currently have but she’s irreplaceable and hard working. Everyone I’ve had the pleasure of speaking to is professional and kind. I’m very thankful that we found this agency because there are a lot of Home Care agencies out there but very few that really care, consider their clients and ultimately want what’s best for them.

    Julia D

    Frequently Asked Questions

    Does my insurance cover medical escort?

    If you are receiving services through your insurance and your medical escort needs take place during your approved hours of service, then the medical escort is covered in the same way that your typical HHA hours are covered. If you need additional hours due to the escort needed taking place outside of your typical covered hours you can request additional hours for that situation from the insurance company or the additional hours can be paid privately/out of pocket.

    Why would I need a medical escort?

    If you are having a “same day” procedure, such as a colonoscopy or cataract surgery, you will need someone to pick you up after the procedure and take you home. You may need some additional assistance when you return home. The medical escort can help with getting you to your procedure on time, waiting until you are finished and getting you home safely.

    Does medical escort services include transportation?

    If you need assistance with arranging transportation, that can be arranged in addition to the medical escort caregiver.

    WIll the medical escort stay with me during my appointment/procedure?

    Yes! If you want the escort to stay with you during your appointment/procedure, they can. They can assist with taking notes and gathering information as well.

    Ready To Work With A True Care Medical Escort?