True Care

Support Services

Full Support for Your Everyday Health Needs 

True Care’s Community Health Integration (CHI) Support Services go beyond the exam room to support you in the places and moments that matter most—at home, in your community, and in your daily routines.

True Care

Support Services

Get Started Today

Please fill out the form below and a True Care representative will contact you. Otherwise, feel free to call us at 718-960-8783.

Job applications will not be considered through this form. This form is for service inquiries only. Redirecting to the Careers page in 3 seconds.
*Marked fields are required. We always respect your privacy.

Get Started Today

Please fill out the form below and a True Care representative will contact you. Otherwise, feel free to call us at 718-960-8783.

Job applications will not be considered through this form. This form is for service inquiries only. Redirecting to the Careers page in 3 seconds.
*Marked fields are required. We always respect your privacy.

Full Support for Your Everyday Health Needs 

True Care’s Community Health Integration (CHI) Support Services go beyond the exam room to support you in the places and moments that matter most—at home, in your community, and in your daily routines.

Support Services

What are Community Health 
Integration (CHI) Support Services?

What are Community Health 
Integration (CHI) Support Services?

Get the care and support you need—not just in the doctor’s office but in your everyday life.

Get the care and support you need—not just in the doctor’s office but in your everyday life.

Challenges like finding healthy food, safe housing, and reliable transportation can sometimes make it harder to get healthy and stay healthy. That’s where our Community Health Integration (CHI) Support Services come in.

If you’re enrolled in Medicare, True Care’s CHI Services can help you with things like free transportation, safe housing, food assistance, social connections—all of which can make a big difference in your overall health. We'll connect you with local resources, schedule your medical appointments, explain your health conditions in plain language, and support you in making confident choices about your care. We’ll also help you learn how to speak up for your needs and navigate the healthcare system.

card

CHI Services are generally covered by Medicare Part B. We also offer flexible Self-Pay options. Reach out to True Care today to discuss your eligibility and explore how we can help you receive the support you deserve.

You may be eligible for medical equipment, prescription delivery, and Home Care Services at no additional cost.

Despite being eligible, many individuals do not fully use Medicare Services due to a lack of awareness. According to the Centers for Medicare & Medicaid Services, 25% of U.S. Adults have Medicare, but many miss out on essential benefits because they do not understand how to access them. If you are 65 or older, have multiple health conditions or face challenges that affect your day-to-day life, and currently have Medicare, our CHI Services could offer the support you need to improve your health and well-being.

Support Services

Challenges like finding healthy food, safe housing, and reliable transportation can sometimes make it harder to get healthy and stay healthy. That’s where our Community Health Integration (CHI) Support Services come in.

If you’re enrolled in Medicare, True Care’s CHI Services can help you with things like free transportation, safe housing, food assistance, social connections—all of which can make a big difference in your overall health. We'll connect you with local resources, schedule your medical appointments, explain your health conditions in plain language, and support you in making confident choices about your care. We’ll also help you learn how to speak up for your needs and navigate the healthcare system.

You may be eligible for medical equipment, prescription delivery, and Home Care Services at no additional cost.

Despite being eligible, many individuals do not fully use Medicare Services due to a lack of awareness. According to the Centers for Medicare & Medicaid Services, 25% of U.S. Adults have Medicare, but many miss out on essential benefits because they do not understand how to access them. If you are 65 or older, have multiple health conditions or face challenges that affect your day-to-day life, and currently have Medicare, our CHI Services could offer the support you need to improve your health and well-being.

card

CHI Services are generally covered by Medicare Part B. We also offer flexible Self-Pay options. Reach out to True Care today to discuss your eligibility and explore how we can help you receive the support you deserve.

What Services are Available Through True Care’s Community Health Integration (CHI) Support?

Our Team is dedicated to making every part of your healthcare journey as smooth and stress-free as possible. 

Support Services

Home Care Assistance

Home Care Enrollment

We can help you with the initial enrollment process for home care services so you can get the help you need.

Increase Home Care Hours

Support to increase the number of home care hours you receive.

Evaluation Arrangements

Assistance with setting up necessary NY State and Managed Long-Term Care (MLTC) evaluations.

MLTC Reevaluation and Plan Changes

Assistance with changing your MLTC plan to ensure continued eligibility and proper care.

Support Services

Medicaid Eligibility 
Assistance

Medicaid Eligibility Assistance

Verify Medicaid eligibility, help with applications, and complete medical forms.

Medicaid Enrollment Support

Assistance with initial Medicaid enrollment to ensure you receive all available benefits.

Medicaid Profile Updates

Help remove codes or restrictions from your Medicaid profile to streamline your benefits.

Insurance Eligibility Verification

Verification of eligibility for various insurance programs to ensure you get the coverage you need.

Support Services

Social Services

Transportation Coordination

Arrangement of reliable transportation for medical appointments and other essential trips.

Document Handling Service

In-person assistance with dropping off and picking up important documents.

Lottery Housing Applications

We guide you through the process of applying for affordable housing through the city lottery system.

Free Phone Program (Lifeline)

We can help you apply for a free phone to stay connected to your care and community.

Food Stamp (SNAP) Applications

Need help buying groceries? We’ll walk you through the steps to applying for food stamps (SNAP).

Mental Health Support

Need help finding a Licensed Clinical Social Worker? We’re here to support your mental well-being.

Free Medical Equipment

We’ll help you get the medical supplies you may need—like walkers, blood pressure cuffs, or other essentials.

Medication Support

If it's hard to afford your prescriptions or get to the pharmacy, we’ll help you find a way to get the medicine you need.

Scheduling Doctor Visits

We can help coordinate your medical appointments.

Taking care of your health—or a loved one’s—can feel overwhelming. That’s why we’re here to help.

We’re dedicated to making life easier by connecting you with the care and support you need. From appointments to everyday essentials, we handle the details—so you don’t have to.

What Services are Available Through True Care’s Community Health Integration (CHI) Support?

Our Team is dedicated to making every part of your healthcare journey as smooth and stress-free as possible. 

Support Services

Home Care Assistance

Home Care Enrollment

We can help you with the initial enrollment process for home care services so you can get the help you need.

Increase Home Care Hours

Support to increase the number of home care hours you receive.

Evaluation Arrangements

Assistance with setting up necessary NY State and Managed Long-Term Care (MLTC) evaluations.

MLTC Reevaluation and Plan Changes

Assistance with changing your MLTC plan to ensure continued eligibility and proper care.

Support Services

Medicaid Eligibility 
Assistance

Medicaid Eligibility Assistance

Verify Medicaid eligibility, help with applications, and complete medical forms.

Medicaid Enrollment Support

Assistance with initial Medicaid enrollment to ensure you receive all available benefits.

Medicaid Profile Updates

Help remove codes or restrictions from your Medicaid profile to streamline your benefits.

Insurance Eligibility Verification

Verification of eligibility for various insurance programs to ensure you get the coverage you need.

Support Services

Social Services

Transportation Coordination

Arrangement of reliable transportation for medical appointments and other essential trips.

Document Handling Service

In-person assistance with dropping off and picking up important documents.

Lottery Housing Applications

We guide you through the process of applying for affordable housing through the city lottery system.

Free Phone Program (Lifeline)

We can help you apply for a free phone to stay connected to your care and community.

Food Stamp (SNAP) Applications

Need help buying groceries? We’ll walk you through the steps to applying for food stamps (SNAP).

Mental Health Support

Need help finding a Licensed Clinical Social Worker? We’re here to support your mental well-being.

Free Medical Equipment

We’ll help you get the medical supplies you may need—like walkers, blood pressure cuffs, or other essentials.

Medication Support

If it's hard to afford your prescriptions or get to the pharmacy, we’ll help you find a way to get the medicine you need.

Scheduling Doctor Visits

We can help coordinate your medical appointments.

Taking care of your health—or a loved one’s—can feel overwhelming. That’s why we’re here to help.

We’re dedicated to making life easier by connecting you with the care and support you need. From appointments to everyday essentials, we handle the details—so you don’t have to.

Support Services
Support Services

Get Started In

3

EASY STEPS

True Care will help you every step of the way.

We provide dedicated professionals to guide you through the CHI enrollment process and make it easier for you to manage your health and well-being.

1

Request CHI Services

Start by contacting True Care to let us know you’re interested in CHI Services. We’ll talk with you about your current health and any challenges you might be facing—like getting to appointments, affording medications, or finding local support.

2

ASSESSMENT

Your assessment can be done from the comfort of your home, using your phone, tablet, or computer. We’ll take time to listen, learn about your goals, and understand what kinds of help or resources might make a difference in your life. This first conversation helps us build a personalized plan to support your health and well-being.

3

Start receiving support

After your assessment, we’ll connect you with the personalized care and services that fit your needs. This may include help scheduling appointments, understanding your medications, or finding local resources like food, housing, transportation, and more.

Ongoing Support

Once you're enrolled in CHI, you’ll get monthly support to make sure you stay on track. We’ll continue to check in with you, adjust your care plan if needed, and ensure you're connected to everything you need to stay healthy and feel supported.

Home Care Services We Offer

Get Started In

3

EASY STEPS

1

Request CHI Services

Start by contacting True Care to let us know you’re interested in CHI Services. We’ll talk with you about your current health and any challenges you might be facing—like getting to appointments, affording medications, or finding local support.

2

ASSESSMENT

Your assessment can be done from the comfort of your home, using your phone, tablet, or computer. We’ll take time to listen, learn about your goals, and understand what kinds of help or resources might make a difference in your life. This first conversation helps us build a personalized plan to support your health and well-being.

3

Start receiving support

support After your assessment, we’ll connect you with the personalized care and services that fit your needs. This may include help scheduling appointments, understanding your medications, or finding local resources like food, housing, transportation, and more.

Ongoing Support

Once you're enrolled in CHI, you’ll get monthly support to make sure you stay on track. We’ll continue to check in with you, adjust your care plan if needed, and ensure you're connected to everything you need to stay healthy and feel supported.

True Care will help you every step of the way.

We provide dedicated professionals to guide you through the CHI enrollment process and make it easier for you to manage your health and well-being.

Home Care
Services
We Offer

Daily Care Activities​

Daily Care Activities

Our specially trained Caregivers can help you with the following:

Accompaniment to
Appointments

iconh-2

Bathing

Dressing

Grocery Shopping
and Errands

Grooming

Laundry

Light Housekeeping

Meal Preparation
and Feeding

Medication Reminders

Mobility Assistance

Restroom Assistance

Recreational Activities

Daily Care Activities

Daily Care Activities

Our CHI Support Services seamlessly integrates with the daily care you need. Our Certified Caregivers are ready to assist with tasks that allow you to maintain your independence from the comfort of home.

Our Certified Caregivers can help you with the following:

Accompaniment to Appointments

iconh-2

Bathing

Dressing

Grocery Shopping and Errands

Grooming

Laundry

Light Housekeeping

Meal Preparation and Feeding

Medication Reminders

Mobility Assistance

Recreational Activities

Restroom Assistance

About Us - True Care Home Care - NYC & Westchester County
Support Services

FAQs

Answers to
Common Questions

Community Health Integration (CHI) Services are healthcare support services designed to help people manage their health outside of a hospital setting. They provide personalized care by connecting individuals with local resources, coordinating care, and offering guidance for day-to-day health management. CHI services may include help with appointments, medication, food, transportation, and emotional support, making healthcare easier and more accessible for those who need it.

Support Services

FAQs

Answers to
Common Questions

Community Health Integration (CHI) Services are healthcare support services designed to help people manage their health outside of a hospital setting. They provide personalized care by connecting individuals with local resources, coordinating care, and offering guidance for day-to-day health management. CHI services may include help with appointments, medication, food, transportation, and emotional support, making healthcare easier and more accessible for those who need it.

Support Services

Testimonials

Don’t just take out word for it. Hear from our clients!

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