Exceptional health
& wellness care
at home

Contact us about home care

Please submit this form and we will contact you within one business day.

Please submit this form and we will contact you within one business day.

About True Care
Private Client home care

We know how hard it is to manage care when you or a loved one needs more. We provide personalized care for individuals of all ages — from children requiring specialized support to adults managing chronic conditions, and with particular expertise in age-related care.

Our services are distinguished by the skill of our caregivers, the responsiveness of our team, and our expertise in customized care that is fully engaged with our clients. With a philosophy rooted in dignity and independence, we bring comfort, control, and confidence to each client and family we serve.

When to Consider
Home Care?

The support we offer depends entirely on your and your family’s situation and individual needs:  

  • After a hospitalization, rehab stay, or illness we offer short term recovery care reducing the risk of readmission.
  • When frequent falls, medication errors and other safety risks make “independence”  feel more risky than empowering.  Our caregivers create a safe space, travel support and companionship.
  • When daily tasks are getting less manageable our caregivers provide help with daily routines.
  • When you want more meaningful hours our engagement team can create outings, social connection, and memorable activities. 

Wherever you are in the process of bringing on a trusted source for in home care, we work to meet you there with respect and guidance.

Our Care Team Experts Can Guide You

Our private clients and their loved ones find real relief when they entrust us with handling their in-home care. Over the last 15 years, True Care has supported thousands of individuals and families by providing personalized care at home.

Inviting a caregiver into your home is a deeply personal decision. It’s an adjustment, certainly for the person receiving care, and often for the entire family. And many times, these decisions come at moments of stress or urgency.

We approach each care opportunity with patience and respect. Our goal is to listen first, learn and respect what is most important to your family, and then develop a care plan and build a team that suits your family.

Financing Personalized Quality Care at Home

  • Private Clients choose private-pay home care to ensure a fully personalized long term care plan for themselves or a loved one. Your advisors can coordinate with long-term care benefits, trusts and estates, fiduciaries and more.
  • Private care is a flexible option when insurance does not cover all necessary in-home care services (such as supplemental hours) or when you need services immediately.
  • Our private care option helps clients to manage an unexpectedly extended recovery time from an emergency or planned medical procedure.

We Create Comfort While You Keep Control

Our private clients and their loved ones find real relief when they entrust us with handling their in-home care. Over the last 15 years, True Care has supported thousands of individuals and families by providing personalized care at home.

Inviting a caregiver into your home is a deeply personal decision. It’s an adjustment, certainly for the person receiving care, and often for the entire family. And many times, these decisions come at moments of stress or urgency.

We approach each care opportunity with patience and respect. Our goal is to listen first, learn and respect what is most important to your family, and then develop a care plan and build a team that suits your family.

Hear More from Our Team and Clients

3 Easy Steps to Your Comfortable, Private In-Home Care

1.Contact us

Let’s start a conversation about what you value most. Call or click today. We will initiate an assessment with our nursing professionals to understand your needs, preferences, and budget.

2.Design your plan

Our team will design a home care + living well plan just for you or your loved one. If you are planning a medical procedure or treatment, or a lifestyle transition, a dedicated case manager will help plan your care.

3. Caregiver matching

We will match you with a certified caregiver who has undergone an intensive screening process to make sure that they are right for your care, meet your preferences, and will be a stable and comfortable part of your private in-home team.

True Care Private
Client In-Home Services

We provide these services, and more, to clients throughout each borough of New York City, as well as Westchester County:

Home Care Plan

Personalized care plan to support living well at home.

Supplemental Care Hours

Extra HHA or Skilled Nursing hours when you need them.

Certified Caregivers

Fully-vetted Home Health Aides & Nurses who speak your language.

Post-Hospital Support

Recovery assistance after hospital or rehab stays.

Wound Care

Professional wound management and monitoring.

Medical Transport & Companionship

Escort to medical or lifestyle appointments.

Specialized Waiver Care

Support for Alzheimer’s, dementia, stroke recovery, TBI, and more.

Recreation & Social Engagement

Activities that promote joy, movement, and connection.

0 +
years In Home Care for
0 +
New Yorkers

True Care is a licensed home care services agency (LHCSA) serving clients in all boroughs of New York City, as well as Westchester County and will soon expand further. Founded in 2009, True Care has provided care and services to tens of thousands of patients and their families. Home care services and flexible options are available for clients with a variety of needs and budgets, including our private client program.

For information on the full range of programs and services, click here to go to our main website.

Frequently Asked Questions

When to consider in-home care?

Family members or friends may notice that a loved one’s condition has changed, and they are no longer safe living alone, or they may need skilled nursing for a short-term illness or recovery.

  • When daily tasks are difficult to manage, caregivers help with simple housekeeping, meal prep,  grooming, and companionship.
  • Clients with dementia, traumatic brain injury, or chronic conditions, can receive long-term care at home instead of in an unfamiliar nursing facility.
  • After a recent surgery or hospital care, skilled nursing staff support recovery in a safe and comfortable home environment.
  • Children with chronic and complex health conditions, or developmental delays can be supported by pediatric trained care givers and nursing staff.

True Care Registered Nurses (RNs) deliver short-term post-surgical recovery, as well as ongoing, complex, and skilled nursing care. Depending on your needs True Care can provide 24-hour-a-day expert nursing coverage.

Each True Care private client is assigned a care team manager to supervise your clinical care, schedule your services, and communicate with you regularly to ensure that you are fully supported.

In addition to registered nurses, we can provide the following services:

  • Medical social workers
  • Clinical nutritionists
  • Remote visits with nurse practitioners
  • Remote monitoring

Personal caregivers provide practical support with day-to-day needs, along with meaningful companionship and life-enriching activities.

Because this is private home care, we have the flexibility to tailor a plan that will meet your family’s specific schedules and unique care needs.

Our caregiver services include:

  • Assistance with bathing, dressing, grooming, and personal care
  • Meal preparation
  • Light housekeeping and laundry
  • Medication reminders and prescription pick-ups
  • Transportation and support for doctors’ visits
  • Support for individuals living with dementia, including caregivers who are specifically trained in memory care
  • Encouragement with activities, conversation, and outings
  • Genuine companionship and emotional support
  • Other services as needed

Live-in care is ideal for those who want help and companionship throughout the day but need only minimal assistance at night. This option provides the comfort of one dedicated caregiver who becomes a familiar, steady presence in your home.

Around-the-clock care offers continuous support from caregivers working in coordinated shifts. This is a good choice for clients who need hands-on assistance and supervision during both day and night hours.

Home care is available to support children with chronic and complex health conditions, or developmental delays and disabilities.

We support independence whenever possible, helping children build confidence and abilities suited to their stage of development. Parents and caregivers are essential partners in all decision-making. 

Our pediatric caregiver services include:

  • Personal care and assistance 
  • Toileting and incontinence care
  • Bathing, dressing and assistance with ambulation
  • Meal planning, preparation and feeding
  • Companionship and a safe, nurturing environment
  • Skilled nursing care as needed

All caregivers are carefully selected, screened and background checked.

We offer services in all five boroughs of New York, and Westchester County. Our services are expanding rapidly, so if you are in a different location, please check if we are available near you. 

Our private client caregivers speak 13 languages and come from diverse cultures. We will discuss your needs and preferences during the initial assessment period.

It normally takes just a few days to consult with our new private clients, develop an individualized plan of care, find the best fit for caregiver or nursing care. However, for immediate needs, care can often be expedited.

All True Care services, processes and procedures are HIPAA compliant, and designed to protect your health care information, overall privacy, and your family’s personal information.

We understand that pets are part of the family. Let us know in advance, and we’ll match you with nurses and caregivers who will enjoy your animals with you.

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