True Care Legacy
We founded True Care in 2009, believing everyone deserves access to exceptional care delivered with courtesy and kindness. We created a home care agency that would provide personalized care to individuals and families seeking support managing their health and well-being at home. Our clients receive the same level of care a family member would provide.
Our clients deserve to receive care that meets their unique needs. We work closely with individuals and their families to develop care plans tailored to their strengths, limitations, and goals. We guarantee appropriate care from professional Caregivers that meets every client’s social, cultural, and emotional needs. We strive to make sure our clients feel seen and heard.
Our Philosophy
Our caregivers improve the quality of life of our clients, supporting their independence and giving their families peace of mind.
We believe that family members can and often do play an instrumental role in caring for their loved ones. We offer the option to designate and reimburse the caregiver of your choice through the New York State Consumer Directed Personal Assistance Program (CDPAP). This allows our clients to keep care in the family while still receiving the professional home health care support they need.
True Care Values
At True Care, we place tremendous value on our team of Nurses and Caregivers. Our caregiving and nursing staff provide our clients with the highest level of care daily. We offer flexible scheduling options that allow our Caregivers to create the careers of their dreams while still providing the best-in-class care that our clients deserve.
Thank you for considering True Care for your home care needs. We are committed to ensuring every client receives care with dignity and with a caregiver who supports their individual needs. We look forward to getting to know you and caring for you.
Service Lines
Our three main service lines are:
- Home Care
Caregivers (also known as Home Health Aides or HHAs) - Private Nurse Services
Registered Nurses and Licensed Practical Nurses - CDPAP (Consumer-Directed Home Care)
Choose a loved one or trusted friend to be paid to be your caregiver.
Mission, Vision, and Values
Mission
To deliver the highest quality of home care by trained and specialized professionals. Serving diverse and multicultural communities and their quality of life is our priority. We provide care that feels like family.
Vision
To ensure every client receives dignity-filled care in the comfort of their home, with a caregiver supporting their needs.
Values
We act with compassion and integrity.
We are respectful and inclusive.
We are accountable for our actions.
We strive for innovation and servant leadership.