About True Care

For more than 15 years, True Care has been delivering exceptional home care services tailored to the unique needs of New Yorkers, placing comfort and well-being above all.

B2B Pillar Partnership

We understand your cultural needs.

B2C Pillar Comfort

Throughout NYC, Westchester, 

and lower Hudson Valley.

B2S Pillar Family

Serving New York clients and families.

The True Care Story

About True Care

For more than 15 years, True Care has been delivering exceptional home care services
tailored to the unique needs of New Yorkers, placing comfort and well-being above all.

B2B Pillar Partnership

We understand
diverse cultural needs.

B2C Pillar Comfort

Throughout NYC, Westchester,
and lower Hudson Valley.

B2S Pillar Family

Serving New York clients
and families

The True Care Story 

Our story is rooted in a deep commitment to serving the
diverse communities of New York with personalized care

The True Care Story 

Since our founding in 2009, we have been empowering individuals to maintain their dignity, independence, and quality of life in the comfort of their own homes.

Our skilled and devoted team is dedicated to upholding the highest standards of care, grounded in dignity, respect, and trust for you and your family. 

A Community of Care

True Care is honored to be a trusted partner in helping families across New York live their best lives.

Our Licensed Home Care Services Agency (LHCSA) serves all 5 NYC boroughs, Westchester County, and the Lower Hudson Valley Region. 

The True
Care Story 

Are you ready to join a community-driven team that transforms lives and creates a lasting impact every single day?

Since our founding in 2009, we have been empowering individuals to maintain their dignity, independence, and quality of life in the comfort of their own homes.

Our skilled and devoted team is dedicated to upholding the highest standards of care, grounded in dignity, respect, and trust for you and your family. 

A Community of Care

True Care is honored to be a trusted partner in helping families across New York live their best lives.

Our Licensed Home Care Services Agency (LHCSA) serves all 5 NYC boroughs, Westchester County, and the Lower Hudson Valley Region. 

The Mission
that
Drives Us

Our mission is to provide personalized care that supports each client’s desire to remain independent and live comfortably and safely at home. Through trust and close collaboration with clients and their families, we ensure the highest quality care is in place, enabling individuals to preserve their dignity in the place they hold most dear.

The Mission
that
Drives Us

Our mission is to provide personalized care that supports each client’s desire to remain independent and live comfortably and safely at home. Through trust and close collaboration with clients and their families, we ensure the highest quality care is in place, enabling individuals to preserve their dignity in the place they hold most dear.

The Mission that Drives Us

Our mission is to provide personalized care that supports each client’s desire to remain independent and live comfortably and safely at home. Through trust and close collaboration with clients and their families, we ensure the highest quality care is in place, enabling individuals to preserve their dignity in the place they hold most dear.

The Vision that Inspires Us

Our vision is to redefine care by ensuring every individual can live in the comfort of their own home. With individualized support that adapts to each client's unique needs, we empower individuals and families to thrive, protecting their quality of life and peace of mind no matter the challenges they face.

The Values that Guide Us

The Values
that
Guide Us

Integrity and Compassion

We approach every aspect of our work with honesty and care, putting the needs of our clients first.

Accountability

We take responsibility for the care we provide, consistently striving for excellence. 

Respect and Inclusivity

We foster a diverse and inclusive culture where all individuals are treated with dignity, regardless of background.

Innovation and Leadership

We focus on continual improvement and ensuring we remain adaptable and to providing the highest quality care.

Integrity and Compassion

We approach every aspect of our work with honesty and care, putting the needs of our clients first.

Accountability

We take responsibility for the care we provide, consistently striving for excellence. 

Respect and Inclusivity

We foster a diverse and inclusive culture where all individuals are treated with dignity, regardless of background.

Innovation and Leadership

We focus on continual improvement and ensuring we remain adaptable and to providing the highest quality care.

Answers to 
Common Questions
Answers to 
Common Questions

FAQs

Answers to
Common Questions

What languages are spoken at True Care?

Our team is made up of individuals from the same communities you call home, allowing us to connect with you in your own language. We speak over 13 languages, including:

  • Arabic
  • Bengali
  • Cantonese
  • French
  • Georgian
  • Haitian Creole
  • Korean
  • Mandarin Chinese
  • Russian
  • Spanish
  • Uzbek
  • Vietnamese.

We accept both Medicaid and Self-Pay for our services. If you don’t have Medicaid, our team is here to assist you through the enrollment process.

Our Caregivers receive comprehensive training to assist you with daily activities, such as bathing, dressing and grooming, housekeeping, meal preparation, and laundry. They also provide companionship, accompanying you to grocery shopping, family events, social activities, and medical appointments.

Yes, all our Caregivers receive comprehensive training and certification to provide quality home care. We make sure each Caregiver is fully prepared to meet your unique needs while delivering care with professionalism and empathy.

True Care offers a range of services to suit your needs. We accept multiple payment options for your convenience:

Medicaid or Medicare:

  • Home Care Services: Assistance with daily activities like personal care, housekeeping, and meal preparation in the comfort of your home
  • Medical Transportation: Safe and reliable rides with a companion to medical appointments, pharmacies, and adult daycare
  • Care Management: Coordination of services to simplify the management of chronic or complex health conditions
  • Hospice and Palliative Care: Support for end-of-life care or symptom relief to improve comfort and quality of life
  • Support Services: Help with Medicaid eligibility, health monitoring, transportation, and social services

Self-Pay:

  • Private Care Services: Premium, executive-level home care for clients who choose to pay out of pocket
  • Nursing Services: Registered Nurses provide medical care to help you manage chronic illnesses from the comfort of home
  • Engagement and Recreational Services: Stimulating social classes for clients, including art, music, dance, writing, and fitness, for physical and mental well-being
  • Memory Care: Targeted support for individuals experiencing memory loss

Veteran Benefits:

  • Veteran Care: Specialized home care for veterans with service-related injuries.
Veterans Home Care in NYC and Westchester County - True Care - FAQs - QA - Woman Veterans

FAQs

Answers to
Common Questions

What languages are spoken at True Care?

Our team is made up of individuals from the same communities you call home, allowing us to connect with you in your own language. We speak over 13 languages, including:

  • Arabic
  • Bengali
  • Cantonese
  • French
  • Georgian
  • Haitian Creole
  • Korean
  • Mandarin Chinese
  • Russian
  • Spanish
  • Uzbek
  • Vietnamese.

We accept both Medicaid and Self-Pay for our services. If you don’t have Medicaid, our team is here to assist you through the enrollment process.

Our Caregivers receive comprehensive training to assist you with daily activities, such as bathing, dressing and grooming, housekeeping, meal preparation, and laundry. They also provide companionship, accompanying you to grocery shopping, family events, social activities, and medical appointments.

Yes, all our Caregivers receive comprehensive training and certification to provide quality home care. We make sure each Caregiver is fully prepared to meet your unique needs while delivering care with professionalism and empathy.

True Care offers a range of services to suit your needs. We accept multiple payment options for your convenience:

Medicaid or Medicare:

  • Home Care Services: Assistance with daily activities like personal care, housekeeping, and meal preparation in the comfort of your home
  • Medical Transportation: Safe and reliable rides with a companion to medical appointments, pharmacies, and adult daycare
  • Care Management: Coordination of services to simplify the management of chronic or complex health conditions
  • Hospice and Palliative Care: Support for end-of-life care or symptom relief to improve comfort and quality of life
  • Consumer Directed Personal Assistance Program (CDPAP): Care from a family member or friend who is paid to provide the support you need
  • Support Services: Help with Medicaid eligibility, health monitoring, transportation, and social services

Self-Pay:

  • Private Care Services: Premium, executive-level home care for clients who choose to pay out of pocket
  • Nursing Services: Registered Nurses provide medical care to help you manage chronic illnesses from the comfort of home
  • Engagement and Recreational Services: Stimulating social classes for clients, including art, music, dance, writing, and fitness, for physical and mental well-being
  • Memory Care: Targeted support for individuals experiencing memory loss

Veteran Benefits:

  • Veteran Care: Specialized home care for veterans with service-related injuries.
faq

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Testimonials

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Testimonials

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