Private home care in New York,
Westchester & Rockland Counties

5 +

Years of trusted care in New York

5 +
Languages, one standard of excellence
12 /7
Availability, whenever your family needs us
0 + 2

Five boroughs of New York, Westchester and Rockland Counties

— ASK US

Contact us

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— THE TEAM BEHIND

A dedicated care team, built
entirely around your family.

True Care Private assembles a team of caregivers, nurses, and dedicated coordinators around your parent, not the other way around. No waiting lists, no rigid care plans, no relearning trust with someone new each week, just one team that learns your family’s rhythms, preferences, and priorities, and manages every detail with the discretion your family deserves.

From daily support to advanced clinical care, we deliver it all so your loved one remains safe, comfortable, and fully at home in their own life.

— WHY FAMILIES CHOOSE US

Care, managed the way you
manage everything else

Families choose True Care Private for the same reason they choose every other advisor in their life: genuine responsiveness. This is private home care shaped entirely by your family’s actual needs. The right caregiver for your loved one’s personality and language, a schedule built around real life, and a clinical team that moves with you as things change, without you having to ask twice.

Care begins on your timeline

No pre-approval. No appeals. No gaps while paperwork catches up. When your family is ready, so are we. Often within days.

Coordinated with the rest of your team

We work directly with long-term care insurance administrators, estate fiduciaries, and financial advisors, so care fits seamlessly into the plans already in place for your family.

Discretion, built into every detail

Every visit, record, and conversation is held to strict privacy standards, fully HIPAA compliant, so your family’s health information and personal life stay exactly that, private.

No limits on hours

Part-time, full-time, live-in, or around-the-clock. We build the care plan around your family’s actual needs, never around a benefit schedule or a policy cap.

A caregiver you choose

Every caregiver is matched by language, background, personality, and clinical expertise, and you meet them before care ever begins.

One person to call, always

A dedicated care coordinator oversees everything for your family, so you’re never repeating your story to someone new. You always have one consistent point of contact.

— SERVICES

Private home care services we offer in New York,
Westchester & Rockland Counties

Every one of our private home care services is delivered by the same dedicated team, matched to your family. Our caregivers speak 13 languages and bring the discretion, consistency, and attentiveness your family deserves, whatever level of care is needed, so you can stay focused on being family, not managing logistics.

— HOW IT WORKS

How our private home
care works for your family

01

A private consultation

Tell us about your loved one’s needs, personality, and lifestyle. We’ll walk through what care looks like for your family, so you know exactly what to expect from the very first conversation.

02

Meet your dedicated care team

Your caregivers, nurses, and care coordinator take the time to learn your loved one’s history, preferences, and what matters most to them, then build a care plan around their life. You meet everyone before care begins.
03

A relationship that continues

You always have one person to call. Your care coordinator stays close to what’s changing, catches small concerns early, and keeps your family’s broader team in sync: doctors, fiduciaries, and advisors.

This is what it looks like
to simply be family again.

— CLIENT STORIES

The families we’re trusted to care for

Every family who chooses True Care Private has a story that matters to us.
Here’s what that looks like, in their own words.
— GET STARTED

How to get started with True Care Private

01

Reach out

Call us or request a private consultation, whichever is easier for you.

02

We design your care plan

No paperwork slowing things down. Your care coordinator learns your family’s needs and designs around them from the outset.

03

You meet your care team

Your caregivers and nurses are matched and introduced, so care begins with people your family already knows and trusts.

— REACH OUT TO US

However you’d like to begin,
we’re here

A question, a conversation, or a private consultation. Your care advisor is always just one call away.

NYC’s five boroughs,
Westchester & Rockland counties

— PARTNERSHIPS

A standard of care
worth extending

True Care Private works with medical practices, employers, and residential communities to extend the same standard of care to the people they serve.

— QUESTIONS

Private home care FAQs

Private home care means your family, not an insurance company, decides what care looks like. You pay directly for care, and in return, you get complete flexibility: the caregiver you choose, the schedule that fits your life, and services built entirely around your family’s needs, without waiting on approvals or eligibility rules.

Insurance-covered care comes with real constraints: eligibility requirements, approved hour limits, and a caregiver assigned to you rather than chosen by you. Private home care removes those limits entirely. There’s no pre-approval, no benefit cap, and no waiting, just a care plan built around your family from day one.

Medicaid can cover home care, but only through approved programs, with eligibility requirements, approved providers, and hour limits set by the plan. Private home care works differently: your family chooses the caregiver, the schedule, and the scope of care, without waiting on Medicaid’s approval process. Some families use both, Medicaid-covered care for baseline support, and private pay to fill in the hours or services Medicaid doesn’t cover.

Everything from daily personal care, bathing, dressing, and meal preparation to advanced clinical support like private duty nursing, infusion therapy, and post-surgical recovery care. It also includes companionship, transportation, and specialty support for conditions like dementia and Parkinson’s. One team manages all of it, so your family never has to coordinate multiple providers. Explore our full range of services or speak with a care advisor to discuss what your family needs.

Yes, and every level in between. Live-in care means one dedicated caregiver providing ongoing daily support and lighter overnight assistance. 24-hour care means continuous, hands-on coverage through coordinated shifts. Your care coordinator gets to know your family and recommends the model that fits, adjusting it as needs change.

Yes. True Care Private serves families throughout NYC’s five boroughs, Westchester and Rockland Counties, bringing the same dedicated team into the home, wherever that home is.

Often within days. There’s no pre-approval process and no paperwork delay, when your family is ready, so are we.

Reach out to us, by phone or through a private consultation request. Your care advisor will learn your family’s needs and have a care plan ready, matched with the right caregivers, nurses, and care coordinators, before care ever begins.

Reach out to us by phone or through a partnership consultation request. A member of our team will learn about your medical practice, organization, or community, understand the needs of the people you serve, and design a partnership that fits seamlessly into what you already do. There is no obligation to the initial conversation, just a straightforward discussion about how we can work together.

A dedicated care team, built entirely around your family.
Founded 2009 · Licensed LHCSA, bonded and insured.

© 2026 True Care. All rights reserved.

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